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FAQ’s
Frequently Asked Questions
At ChoreHustler!, we strive to provide the best customer experience possible. We understand that you may have questions about our products/services, ordering process, or policies. This FAQ page is designed to address the most common queries and provide you with quick and helpful answers.
Chorehustler is an innovative platform designed to connect individuals who need chores completed with skilled professionals who offer those services. Whether it’s household chores, errands, or specialized tasks, Chorehustler helps you find the right person to get the job done.
Payments are made securely through our platform. Seeker pay for task when they book a Tasker, and the payment is held securely until the task is completed to both parties' satisfaction. Taskers receive their earnings once the job is marked complete by the seeker.
Chorehustler offers three plans:
- Sole Package: Free subscription, up to 5 skills, and 10% commission.
- Enterprise Package: €79 per month, up to 20 skills, 5% commission, and team management features.
- Company Package: Custom pricing with all features from the Enterprise plan, designed for larger organizations.
To become a Tasker, sign up on our platform and create a profile. You’ll need to list the skills you’re offering, provide any necessary identification for verification, and select the plan that works for you (Sole, Enterprise, or Company). Once your profile is complete, you can start accepting tasks.
Chorehustler offers a wide range of services, including:
- Plumbing
- Household cleaning
- Lawn care and gardening
- Errand running
- Pet care
- Gist Mate
- Childminding
- Home repairs
- Marketing & Admin
And many more daily chores and custom requests
Chorehustler connects service providers, called “Taskers,” with clients who need help with specific chores. Clients post tasks, and Taskers can accept jobs that match their skills. Both the mobile and web apps make it easy to manage tasks, communicate with providers, and handle payments securely.
Yes, Chorehustler charges a commission based on the account type. The commission is 10% for Sole accounts and 7% for Enterprise accounts. There may also be processing fees from payment gateways.
Chorehustler has a verification process for all Taskers, including identity checks. Additionally, users can leave reviews and ratings after a task is completed, helping ensure a trustworthy community of skilled individuals. Our platform also employs criteria to reject upgrade proposals for accounts with consistent negative feedback.
In the unlikely event of an issue, Chorehustler has a dispute resolution process to help resolve conflicts between Seekers and Taskers. Seekers can reach out to our support team, and we’ll work with both parties to find a fair resolution.
Yes, you can cancel a task before it starts. However, depending on the timing of the cancellation, you may be charged a cancellation fee to compensate the Tasker for the inconvenience. Please check our cancellation policy for specific details.
Taskers get paid directly to their bank accounts or preferred payment methods, after the successful completion of a task. Payment typically takes 1-3 business days to process, depending on your bank.
Yes, depending on your account type, you can apply for multiple tasks. Sole accounts can apply for up to 5 custom tasks per day, while Enterprise accounts can apply for up to 15 tasks per day. Company accounts have customized limits.
Yes, you can upgrade your account at any time. Simply go to your account settings, select the desired plan, and follow the prompts to upgrade. Please note that certain criteria may prevent Sole accounts from upgrading if they accumulate negative feedback.
You can reach our customer support team via email at [email protected] or through the in-app support chat feature. Our support team is available 24/7 to assist you.
Currently, Chorehustler is available in Ireland. We are expanding to other locations soon, so stay tuned for updates on new service areas.
Yes, safety is a priority. We verify the identity of all Taskers, and seekers are encouraged to verify all task details before the start. Always meet in safe, public places when possible, and communicate via the Chorehustler platform for added security.
We value your feedback. If you have a complaint or suggestion, please use the in-app feedback feature or email us at [email protected]. We strive to make our platform better for everyone.
Yes, Chorehustler offers the Enterprise and Company packages for businesses. These packages allow businesses to manage multiple tasks, add team members, and benefit from lower commission rates.
After a task is completed, seekers and Taskers have the opportunity to rate each other and leave reviews. This helps maintain a high-quality community and ensures both clients and Hustlers can make informed decisions.
Yes, Chorehustler is available as a mobile app for both iOS and Android devices. You can download it from the Apple App Store or Google Play Store.